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Blog List

CX reports and insights
What is a minimum viable product? | What is MVP in product design | brief explanation

Simply put, a minimum viable product, or MVP, is a design concept in which the most basic version of a product is released to test the business/startup idea.

Minimum Viable Product
Discover the reason behind low conversion rates

Having a low conversion rate is all too common in today's eCommerce competitive market. It is easy to despair in this situation because many circumstances can affect low conversion rates or a sudden traffic drop: low market need, competition, bad value propositions, non-adequate branding, high price, etc.

Minimum Viable Product
Elon Musk's startup design process

In “Starbase Tour with Elon Musk [PART 1]” Youtube video Elon Musk disclosed his “battle-proven” five steps product design innovation process that can be applied to any startup.

Minimum Viable Product
Customer experience strategy best practices

This article will introduce you to four basic things you need to know to set up your brand cx strategy and improve customer experience strategy.

Customer Experience
8 Starbucks Customer Experience Innovations - How Starbucks Become a Leader in CX?

Starbucks originally sold coffee beans and not drinks in a cup. Slowly, the brand developed into what we know today as the "Starbucks Experience.” Starbucks sells much more than the coffee; it's the community feeling, cozy interior design, satisfied employees, adequate coffee quality, and great service associate with it.

Customer Experience
23 ways to improve retail customer experience (CX) — complete guide 2021 /w examples

Improving retail customer experience can be a challenging task as it requires the involvement of multiple internal departments, highly skilled and educated professionals, a CX system, and customer-first company culture. This article breaks down the 23 most common points to take into account.

Customer Experience
SuperSuper Top 10 Retail Industry Trends for 2021

This article lists 10 main retail trends for 2021 and how the retail industry might prepare for the new Post-Covid reality.

Six Domino's retail customer experience innovations — how a delivery boy built Domino's

The story about Domino's pizza is a fascinating story of how a delivery boy founded a multi-billion dollar business, how Dominos innovated, and set some of the world's best retail experience examples.

Customer Experience
Best 20 customer experience CX tools and software

We compiled a list of the best 20 CX tools and CX software for professional customer experience and marketing teams.

Customer Experience
Top 20 customer experience CX newsletters & blogs

We compiled a list of top 20 CX industry newsletters and blogs for professional customer experience and marketing teams.

Customer Experience
How to leverage trends and foster a company innovation culture

With this guide, you will get an introduction to understanding how your company can leverage trends to release an innovative product or service.

Customer Experience
CX request for proposal (RFP) guide (w/Template!)

Writing a great request for proposal (RFP) for user experience design is an important task because it sets the course of the entire project. Every client is different but there are some general rules that can apply to any client.

Customer Experience
How to choose the right customer experience consultant 2021

Customer experience is a term that defines all customer's interactions with a brand. Those interactions can range from the first ex. when the customer saw the brand Facebook ad, all the way to unboxing and customer support experience.

Customer Experience
Top 20 Customer Experience Consulting Companies in 2021

Finding a good customer experience (CX) consulting company can be difficult. There are many CX agencies, but only some of them offer a true multi-discipline approach, holistic view, and high service quality.

Customer Experience
Why persona is important for any eCommerce

Creation of customer persona (if done properly) is a great step to understand your customer better, answer key questions, solve bottlenecks and improve the overall customer experience of your e-commerce. Stop making assumptions and start talking to your end customers to understand better what are their needs and how you can solve them.

E-commerce
2021 Top 17 Fashion Retail eCommerce Industry Trends /w Covid19 situation included

Discover 17 2021. eCommerce trends that will have an important impact on eCommerce fashion industry.

E-commerce
20 tips for optimizing your eCommerce product page UX

The goal of every eCommerce shop is to increase sales rates, raise average order value(to maintain lower shipping costs), create trust and loyal customers. To do so, eCommerce shops need to follow a few guidelines.

E-commerce
Top UX consultants in London 2021

Finding a good UX consultancy agency in London can be difficult. There is a huge number of agencies but only some of them offer a true multi-discipline approach with concern about the overall product quality.

User Experience Design
Customer journey mapping

Customer journey mapping is a great technique for visualizing the customer's experience that any company can use but there are some basic steps that should be followed in order to get the proper results.

E-commerce
UX for eCommerce - best strategy and practices 2021

Ecommerce offers endless possibilities in the process of improving business. However, there are also some pitfalls that should be avoided.

E-commerce
Lean UX experience and how to speed up the success of your product 2021

Most of the business endeavors fail for a variety of reasons. Here is a collection of them from the experienced designer point of view. For all your new ideas and implementation, there is a 95% chance that it will fail. Ego and the need to be right is one of the most problematic traits in any businessman and venture. With 8 years of solid business experience starting from scratch, here is one of the most important thing that I learned. At the start, with my first projects, I was almost hypnotically certain that my ideas are great and that everybody (target audience) will use it.

User Experience Design
8 best eCommerce UX agencies in London 2021

Finding a good eCommerce UX design agency in London can be difficult. There is a huge number of agencies but only some of them offer a true multi-discipline approach with concern about the overall product quality.

E-commerce
13 most common UX deliverables design agencies use 2021

User research is an indispensable part of the UX design that consists of various techniques made for a better understanding of user behavior. Before performing user research, it is important to make a research plan.

User Experience Design
UX design request for proposal (RFP) guide (w/Template!)

Writing a great request for proposal (RFP) for user experience design is an important task because it sets the course of the entire project. Every client is different but there are some general rules that can apply to any client.

User Experience Design
Best UX agencies in London 2021

Finding a good UX design agency in London can be difficult. There is a huge number of agencies but only some of them offer a true multi-discipline approach with concern about the overall product quality.

User Experience Design
11 tips on how to choose the right user experience UX design agency 2021

As a design agency with extensive knowledge in the UX design field, we are familiar with all aspects of a design agency quality and what should a design agency provide to the client. That's why we decided to help you to choose the right UX design agency. The right UX design agency is essential to your business as it can help you and your company go ahead of your competitors. It can take time to select the right UX design agency but it is neither impossible nor complicated. It is very important for your company to find a strategic UX agency partner so your product can achieve quality grow rates. A good UX design agency is essential, especially in this time of booming IT and rising competition. Companies that have a user-friendly interface have a stronger chance of gaining more trusty customers. The key to an excellent customer experience online lies in quality visual design, low effort task completion and intuitive navigation.

User Experience Design
Webflow eCommerce review 2021

Webflow eCommerce is a new online business platform with a great visual editor which allows an unparalleled speed of design changes.

E-commerce
Shopify vs Webflow eCommerce 2021

By reading this article you will get a sense in what areas are Shopify and Webflow eCommerce strongest. No eCommerce platform is perfect for every business case. You will find out which one might be a perfect fit for your upcoming eCommerce project or at least understand what areas are important in the long run.

E-commerce
Recruiting Process

We recruit test users. So we know recruiting is time-consuming. That's why we'll find the right people to test your idea/product and you can focus your time on other things.

Usability Testing
Zara AR mobile app fashion concept

In our Zara app redesigned concept, Artificial intelligence recognizes the leg and the foots 3D position. Then, augmented reality overlays the new shoe or sneaker on top of the existing one.

Concept Design
Top Fashion AR Apps

Technology is changing fast and is becoming a part of our daily use. Let's take a look at how the fashion industry is keeping up with these new technologies like augmented reality.

Fashion
Best High Fashion Shoe Apps

We love shoes and we spend a lot of time shopping for them online. That's why we created a cool concept that helps you try sneakers on without going to the store. The concept is augmented reality-based and we can't wait for it to be a standard part of every online shop.

Fashion
Part one: An interview with Donorbox founder Charles Zhang: 10 years of trying before succeeding

Watch the interview with Charles Zhang the founder of Donorbox, powerful fundraising software, or read the snippets below.

Interview
Part two: An interview with Donorbox founder Charles Zhang: Why hitting the niche might determine the success of your product

Watch part two of the interview with Charles Zhang the founder of Donorbox or read the snippets below. Find out how Donorbox succeeded, whether they got any investments and some general advice.

Interview
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