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Covid19 Impact on Retail Customer Journey
Plus a detailed guide on how your retail company can reactFree PDF Report Download
This high-level customer journey pain points list is a compilation of our research and in-depth customer interviews performed for various products we consulted and designed for. The presented pain points from this report repeated over and over across generations and countries.
The participants of the study were eCommerce retail customers from the USA, UK and EU countries.
By reading this report you will:
This guide is intended for C-level retail marketers and retail executives. It lists a strategic overview of how the retailcustomer journey has changed during Covid19 crisis.
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Covid19 Impact on Retail Customer JourneyDownload Report