Finding a good UX consultancy agency in London can be difficult. There is a huge number of agencies but only some of them offer a true multi-discipline approach with concern about the overall product quality.

Customer journey mapping is a great technique for visualizing the customer's experience that any company can use but there are some basic steps that should be followed in order to get the proper results.

Ecommerce offers endless possibilities in the process of improving business. However, there are also some pitfalls that should be avoided.