Customer experience agency for premium brands

CX Research, Consulting and Design

Our Agency Values

Things we believe are important in the way we live and work

Customer Centric

Understand your customer and build a long lasting relationship

Ethic First

Ethic improves your business reputation in the long run

Inclusive

Customers who feels included are more likely to be positively engaged

Innovation Driven

Foster competitive advantage and build better customer experience

High Standards

Top performers have higher overall standards compared to others

Always Improve

Life begins at the end of your comfort zone

Industries We are Focused On

Our team has extensive experience in several industries

Retail

  • Reduce Churn
  • Identify Pain Points
  • Decrease Customer Pain points
  • Implement Surveys and Metrics
  • Brand website design
  • Improve Cross and Up sales
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Telecom

  • Reduce Churn
  • Identify Pain Points
  • Reduce Customer Support Calls
  • Implement Surveys and Metrics
  • Product UX UI design
  • Improve Cross and Up sales
Find Out More

eCommerce

  • Reduce Churn
  • Identify Pain Points
  • Decrease Customer Pain points
  • Implement Surveys and Metrics
  • eCommerce design
  • Improve Cross and Up sales
Find Out More

Financial

  • Reduce Churn
  • Identify Pain Points
  • Reduce Customer Support Calls
  • Implement Surveys and Metrics
  • Product UX UI design
  • Improve Cross and Up sales
Find Out More

B2B

  • Reduce Churn
  • Identify Pain Points
  • Reduce Customer Support Calls
  • Implement Surveys and Metrics
  • Product UX UI design
  • Improve Cross and Up sales
  • Improve Cross and Up sales
Find Out More

Insurance

  • Reduce Churn
  • Identify Pain Points
  • Reduce Customer Support Calls
  • Implement Surveys and Metrics
  • Product UX UI design
Find Out More

@Charles

Supersuper team is one of the best and most diligent design team that we've worked with.

@Khanan

We saved a bunch of money and time just from his team's research alone!

@Bisera

I was impressed by the team’s experience and skill level; they were able to solve complex design challenges.

Proven quality service

SuperSuper agency helps your brand create a quality customer experience

We save your time

Things we believe are important in the way we live and work

Agile and Lean

Things we believe are important in the way we live and work

Industry CX experts

Things we believe are important in the way we live and work

We own the results

Things we believe are important in the way we live and work

CX experts

Our CX lead has 20 years of experience in digital design and 8 in CX. Every team member is carefully tested and represent the top CX talent.

  • Design background
  • Marketing background
  • Business background
  • Customer experience background
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We make starting and ending with us easy as 1-2-3

If you’re just starting out we’ll help. Starting with SSA is easy - we’ll manage the transition from your previous design files before you join.

  • Start weekly engagement
  • Cancel engagement at any time
  • 5 days money back guarantee
  • We will send you an estimate during first week
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Don’t just take our word for it

Our customers rated us 5 out of 5 on Clutch.co

Charles

"Supersuper team is one of the best and most diligent design team that we've worked with. They have a pragmatic approach to implementing the latest design trends with careful attention to details."

CEO, San Francisco, USA

Khanan

"Supersuper has been working with us for a few months researching and designing prototypes. We saved a bunch of money and time just from his team's research alone!"

CEO, New York, USA

Read how SuperSuper helped their client

Our customers stories

We helped Charles from Donorbox to increase engagement and conversions

You will feel safe in the knowledge that we’re experts in our field

We have a range of qualification and expertise in our profession. We are participants of various design and eCommerce associations.

Our clients

Our clients are small, medium and large companies mostly from USA and EU

Location and Clients

We are based in London and Zagreb with clients in almost all major Europe and USA cities.

Contact Us

Zagreb, Ilica 71, 10000, Croatia

London, WeWork, Aldgate Tower,
2 Leman Street, E1 8FA

Contact Us