With this guide, you will get an introduction to understanding how your company can leverage trends to release an innovative product or service.

Writing a great request for proposal (RFP) for user experience design is an important task because it sets the course of the entire project. Every client is different but there are some general rules that can apply to any client.

Customer experience is a term that defines all customer's interactions with a brand. Those interactions can range from the first ex. when the customer saw the brand Facebook ad, all the way to unboxing and customer support experience.