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5 top pain points in the retail eCommerce customer journey
Plus a detailed guide on how to alleviate them and turn into an advantageFree PDF Report Download
This high-level customer journey pain points list is a compilation of our research and in-depth customer interviews performed for various products we consulted and designed for. The presented pain points from this report repeated over and over across generations and countries.
The participants of the study were eCommerce retail customers from the USA, UK and EU countries.
By reading this report you will:
This guide is intended for C-level retail marketers and retail executives. It lists a strategic overview of the most common customer pain points that we encountered during our research studies.
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Five most common pain points in the retail eCommerce customer journey plus a detailed guide on how to alleviate the five most common pain points.Download Report