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UX Consultancy Guide for Clients

Top UX consultants in London 2020

User Experience Design
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Mario Stipetic

CX lead

UX Consultancy Guide for Clients

What is the user experience (UX) consultancy?

User experience consultancy (UX) is the process of creating and enhancing products in order to increase user satisfaction. It is done by improving the design, usability, and functioning of the product. This requires a multi-discipline approach because of the variety of tasks. Since the user experience consultancy is a highly sophisticated activity, hiring professional user experience consultants will bring the best results.

Our agency is also offering  UX consultation service so please contact us here.

How we made the choice?

The internet is full of various agency listings but mostly they are oriented on only one point like feedback or only how the end design looks or they are paid listings that don't concern about overall product quality and offer agencies that create a terrible design. This is, of course, our take with multiple. Please be sure to check them out in details and then you can make your mind which consultancy agency will you choose for your digital product.

We chose the agencies according to many factors. Some of them include:

  • Quality of final design
  • Quality of UX design
  • Advanced services offer
  • UX experience
  • References
  • Knowledge background

Choosing a strategic partner is never easy. We compiled a list of key points that you as a client should consider for UX and CX design.

Top-consultancy agencies

SuperSuper agency

Supersuperagency.com

Top clients - Donorbox, MindMeet

Employees - 2 - 9

Fees - $50 - $99 / hr

About

SuperSuper is a UX design agency based in London, UK and Zagreb, Croatia with representatives in New York, San Francisco, Denver, Seattle Amsterdam, and Copenhagen founded in 2013. They deliver high-quality digital design and UX design consultancy for international clients.

Services:

  • User experience design (UX)
  • Conversion rate optimization (CRO)
  • User interface design (UI)
  • Ecommerce design
  • SaaS design
  • Innovative products design

Example works

https://www.supersuperagency.com/ecommerce-showcase

https://www.supersuperagency.com/saas-showcase

https://www.supersuperagency.com/innovative-products-showcase

Nomensa

Nomensa.com

Top clients - Virgin Media Business, British Red Cross, Met Office, Rail Safety and Standards Board, Royal Mail, Liberty Global

Employees - 50 - 249

Fees - $150 - $199 / hr

About

Nomensa is a UX design agency with offices in London, Bristol, and Amsterdam founded in 2001. They have a human-centric approach which draws on their extensive experience in psychology, interaction design, and technology. Some of their clients are top companies in their field.

Services:

  • UX research
  • UX strategy
  • UX design
  • Content strategy
  • Media strategy
  • SEO
  • T-Framework competitor analysis

Example works

https://www.nomensa.com/ux-work/

Boagworld

Boagworld.com

Top clients - Doctors without borders, UNICEF, PUMA, Shopify, Smashing Magazine, Centrica

About

Bagworld is a user experience consultancy based in Blandford Forum founded in 2014. They are helping companies meet the needs of connected consumers through the web, mobile & social media. Their clients are mostly not-for-profits but also many sizeable commercial companies.

Services:

  • Content strategy
  • Development
  • Digital marketing
  • Digital strategy
  • Inclusive design
  • Interface design
  • User experience
  • Working in digital

Example works

https://boagworld.com/boagworks

Cambridge Consultants

Cambridgeconsultants.com

Top clients - EMEA & Russia Iridium Communications, Ocado, WaveGuide Corporation, Northrop Grumman Park Air Systems, BT Group, IPEG Corporation

About

Cambridge Consultants is a product and service development organization with offices in Cambridge, Boston, Singapore, Tokyo, Seattle, and San Francisco founded in 1960. They combine technical, commercial and market expertise to provide market-leading solutions for their clients. Their clients vary from large multinationals to innovative start-ups. They won numerous awards including iF Product Design Award.

Services:

  • Electronics
  • Software
  • Mechanical systems
  • Wireless
  • Human-centered design
  • Smart technologies
  • Digital
  • Applied science
  • Product & service realization
  • Consulting services

Example works

https://www.cambridgeconsultants.com/how-we-work

Beyond

Bynd.com

Top clients - Warner Bros., Virgin, Google, Apple, Samsung, Novartis, GAP.

Employees - 50 - 249

Fees - £100 - £149 / hr

About

Beyond is a design company with offices in London, New York, Austin and San Francisco founded in 2010. Their goal is to accelerate transformative customer experiences. They received numerous awards (e.g. The Webby Awards) for their work.

Webpage Tagline: „Using design and technology to create beautiful experiences that transform the world around us.“

Services:

  • Product Design & Build
  • Customer Experience Consultancy
  • Product Marketing
  • Technology

Example works

https://bynd.com/work

Code and Theory

Codeandtheory.com

Top clients - Google, NBC News, Burger King, American Express, Comcast, Maybelline, Hearst.

Employees - 250 - 999

Fees - $100 - $149 / hr

About

Code and Theory is an acclaimed design agency with offices in London, San Francisco, New York, and Manila founded in 2001. Their work is focused on creating digital platforms that bring many new users but still holds the old ones. Some of their clients are top companies in their field. They won many awards including The Webby Award.

Services:

  • User experience design (UX)
  • User interface design (UI)
  • Cross-Platform app development
  • Ecommerce design

Example works

https://www.codeandtheory.com/things-we-make

Creative Navy

Interface-design.co.uk

Top clients - Jaguar, Philips, University of Sidney, World Customs Organization, Zap Delivery

Employees - 10 - 49

Fees - $50 - $99 / hr

About

Creative Navy is a UX/UI design agency based in London founded in 2010. They apply clarity and focus to UX design for mobile apps, the web, and native applications. They were voted Top5 Global on Clutch in 2017 and 2018.

Services:

  • Product strategy
  • User research
  • User experience design (UX)
  • Interaction design
  • Prototyping and user testing
  • Brand identity
  • Mobile app development
  • Web development

Example works

https://www.interface-design.co.uk/design-border-force

Momentum Design Lab

Momentumdesignlab.com

Top clients - Morgan Stanley, AT&T, Oracle, Sony, Mastercard, Barnes & Noble

Employees - 10 - 49

Fees - $150 - $199 / hr

About

Momentum Design Lab is a UX design agency with offices in London, New York, San Mateo and Ciudad de México founded in 2002. They are specialized in human-centric customer experiences across digital product innovation, transformative business processes, and inventive marketing. Some of their clients are the most successful companies in the world. They are regularly among the highest ranking agencies on Clutch.

Services:

  • Financial services
  • Healthcare
  • Ad / Marketing technology
  • B2B software
  • Consumer products

Example works

https://momentumdesignlab.com/our-work/

FAQ

What key points should I consider when hiring a UX consultant agency?

Choosing a strategic partner is never easy. We compiled a list of key points that you as a client should consider:

https://www.supersuperagency.com/blog/tips-on-how-to-choose-the-right-ux-ui-design-agency

How much does UX consultancy cost?

Every UX agency price is different from the other. Various clients have various requirements who want a unique design every time. Companies charge accordingly, either they have a fixed rate or hourly charge. Hourly rate is usually between $40 - $200 USD depending on the agency.

The usual cost range of medium-sized mobile app project is around 10,000-30,000 USD for mockup/UI quality design that includes interaction prototype.

User research and user testing are priced separately.

What is the process of UX design?

There are a few basic steps for the majority of the UX designing from agencies.

The first step usually involves UX consultancy about the project and project research. This also includes user research etc. Once the service design consultants have identified scope, primary structure, and personas, the designers start working on the ultimate goal; information architecture wireframes, prototype, etc.

Then, the prototype is presented for initial feedback and testing.

After this, the agency starts working on the interface design such as brand colors, typefaces and other design features that are relevant to the brand.

Once ready, the project is then composed into a much higher level of finish. This project is then moved onto the user testing and then ultimately to the development team.

Where can I find and hire a user experience consultancy agency?

Our agency is also offering UX consultation and design service so please contact us here.

What will be the most important 2020 fashion eCommerce trend based on your professional experience?

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What will be the most important 2020 fashion eCommerce trend based on your professional experience?

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